I have been reading about "systems" over the last few weeks and I started to wonder how Business Intelligence (BI) software might be used from a system perspective. I came up with three ways that I see BI software being used within an organization. First it can act as monitoring tool for a company's past actions to see if they have provided the desired results. Secondly, it can provide predictive information that will help determine an entirely new course of action for the company. Thirdly, it can provide information about where the greatest source of leverage is within a company for changes. Those might be broken down as follows:
1.) Monitoring - operational, financial information
2.) Predictive - strategic, budgeting, forecasting
3.) Leverage - metadata about the company as a system
The first two are pretty normal uses of BI software, but the third idea might be worth more thought.
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